Restore Files in Quarantine in Symantec Endpoint Protection [Windows]
Restoring files that are in quarantine
Open Symantec Endpoint Protection by double clicking the 'Shield' icon located in the right hand bottom corner of your computer screen
Click the 'Quarantine' tab. It is located on the left side of the Symantec Endpoint Protection window
Select the latest NextVIEW installation file (Example: nv6616.exe or AdvisorXs9319.exe) and click 'Restore' to restore it. (File restored will appear in your earlier download location)
Click Yes on the confirmation window
Exit the Norton AntiVirus program and you can install NextVIEW Advisor from your download location.
Restore Files in Quarantine in Norton AntiVirus [Windows]
Restoring files that are in quarantine
Open Norton AntiVirus by double clicking the 'Bio Shield' icon located in the right hand bottom corner of your computer screen (task tray near the date & time)
Click the big Advance button (You might need close the Norton Management page if you can't see a 4 big icon Secure, Scan Now, LiveUpdate and Advanced).
Click on 'Quarantine' on Computer Protection segment.
Select the latest NextVIEW installation file (Example: nv6616.exe or AdvisorXs9319.exe) and click 'Restore' to restore it. (File restored will appear in your earlier download location)
Click Yes on the confirmation window
Exit the Norton AntiVirus program and you can install NextVIEW Advisor from your download location. |